Rideshare Accidents

Rideshare accident claims can involve Uber, Lyft, taxi, delivery app, passenger, driver, pedestrian, cyclist, or third-party claims. The key coverage question is often what the driver was doing at the time: driving personally, logged into the app, waiting for a ride, on the way to pick someone up, or transporting a passenger.

That app status can change which insurance policy applies and how the claim should be presented. The review usually looks at the trip record, driver information, screenshots, police report, injury treatment, vehicle damage, and insurance communications so the claim is routed to the correct company instead of getting passed around.